Contact information
Contact Information
Last updated: 20 October 2026
| Trading name | Electronics Lounge |
| Legal name and legal status | Xen Hilpert trading as Electronics Lounge, sole proprietor |
| Registration number | Not applicable (sole proprietor) |
| VAT number | Not VAT registered |
| Owner | Xen Hilpert |
| Physical address | 15a Kivido Street, Station Hill, Port Alfred, Eastern Cape, 6170, South Africa |
| Address for service of legal documents | 15a Kivido Street, Station Hill, Port Alfred, 6170, Eastern Cape (same as above) |
| info@electronicslounge.com | |
| Phone / WhatsApp | +27 79 511 2020 |
| Website | https://www.electronicslounge.co.za |
| Customer service hours | Monday to Friday, 08:00–17:00 SAST |
| Information Officer (POPIA) | Xen Hilpert, info@electronicslounge.com |
| Self-regulatory body / code of conduct | None |
| Alternative dispute resolution | Consumer Goods and Services Ombud (CGSO), 0860 000 272, info@cgso.org.za, www.cgso.org.za |
Our prices, payment methods, delivery, returns, warranties, cooling-off rights, security and privacy practices are set out in our Terms of Service, Shipping Policy, Returns Policy and Privacy Policy. You can access and save a record of your order from your confirmation email and your customer account for as long as your customer account remains open.